Order History
Peaceful Wreath Florist
Peaceful Wreath Florist

Terms & Conditions

Order Policy
Delivery Policy
Payment Modes
Cancellation & Refund
Substitution Policy
Feedback and Inquiry
Disclaimer
All orders placed online will receive an order reference number with an “Order In Process” acknowledgement via email. (To ensure that you will receive the email confirmation successfully, kindly include orders@peacefulwreaths.com.sg in your address book.
Any changes on the order or delivery information please email contactus@fourseasonflowers.com.sg or contact us at Tel: +65 8812 1442 at least 24 hours before delivery.

Due to an increase in cost of fresh flowers like Roses, Tulips, Lilies,etc in February, all affected orders placed for delivery between 1 to 14 Feb will be subjected to an increase in price.

Upon receiving your order, we will contact you for the price difference and seek for your advice to proceed with the order with the increased price or have the flowers replaced at the usual price.

Standard Delivery

We seek for your kind understanding that requests for specific delivery time or short time frame (10 – 12pm) cannot be guaranteed as it depends on the drivers’ delivery routes scheduled for that day.

Kindly call us at +65 8812 1442 for special arrangements*, surcharges may apply.

Redelivery

Please ensure that the recipient’s address is correct and that someone is available to receive the gift. In the event that the recipient is not around, the gift will be returned to office to arrange for another delivery date and time. A touch-up and re-delivery fee of $15 and/or up to 50% of the original selling price may be applicable.

Internet Banking

If you have an Internet banking account, you may choose to make your payment by doing a bank transfer to Four Season Flowers with the account information provided Credit or Debit Card / Paypal

We accept card payment via Visa and Mastercard or Paypal. You may choose to pay online through Paypal’s secured electronic payment gateway.

Cancellation

Cancellation of an order must be made 24 hours in advance before the delivery time for Singapore delivery; and 48 hours in advance for overseas delivery. Failing which, a cancellation fee of 50% of the selling price is chargeable.
Full purchase amount will apply if the order has been delivered.
Please email contactus@fourseasonflowers.com.sg or contact us at Tel: +65 8812 1442 at least 24 hours before delivery.

Refunds

Any refund on the order will be processed and completed approximately between 3 to 4 working weeks. Hence, it may not be reflected immediately on your up-coming card statement.

We understand that it is of utmost importance for your gift to be delivered on time; hence substitution with similar items of equivalent or higher value may occur when necessary.

Our florist will ensure substitutions would be done professionally without affecting the overall presentation.

Substitutions may occur in generic items such as:

  • Decorative Element (i.e. a specific basket, vases, plush toys)
  • Item of the hamper (i.e. chocolates, diapers, essences)
  • Seasonal fresh fruits
  • Colours of fresh flowers
We welcome your valuable feedback on our product and service quality. Please contact us through our contact form or call our phone

+65 8812 1442
Peaceful Wreath reserves the right to reject any order.
Peaceful Wreath is a wholly owned subsidiary of Four Season Flowers & Gifts.

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Michelle

Michelle

Founder of Peaceful Wreath

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Michelle
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Just left us a 5 star review

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Colleen Phor
25/01/2022

Looking for consolation flower stand for a friend and needed to send by today ( which is like the next few hours ) and chance upon here which is able to fulfil my request.. ordered and paid by CC, screenshot and WhatsApp Michelle and ask if possible to deliver by 3pm… to my surprise, she updated at 11am plus and they flowers were delivered around 12 plus… Pleasant transaction!! ☺️

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Amy Hung
25/01/2022
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Julian Wong
15/01/2022

Very very please with the service and prompt delivery. Took an extra mile to.deliver my last min request.thumbs up

I needed to order a wreath today and Thank you so much Michelle for patiently guiding me and whatsapping me the details for the wreath and updating me on the delivery. So glad and thankful for the excellent service.

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Radha Nair
07/01/2022

Lucky to have found Peaceful Wreaths online. I was little worried as to how the arrangement would turn out because I can't be there to receive the flowers. Thankfully the arrangement was delivered exactly the same as on the website. And I was even impressed with their prompt response & delivery. Kudos to the team.

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S Lim
30/12/2021

Michelle has always come through with beautiful floral designs and arrangements. Very responsive and customer-oriented!

Placed my order only 2 hours before delivery, the shop was really helpful. The item was delivered on time with great quality. Thanks!

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Brendan Perng
22/12/2021

Price is fair comparatively around market price. What was outstanding was that the lady (michelle) took time to contact me and was very quick to respond and quick to deliver. She respectfully told me that certain flowers i ordered were out of stock on such short notice and asked if another colour would be fine. Made the order close to 4pm and they were still able to deliver on the same day in the evening (around 8+pm). If you need a delivery urgently, as most cases would require, try them!

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Joanna Koo
18/12/2021

💖Great service and amazing attention from Michelle. I lastminute place order, an hours later I decid change wreaths flower design. So kind of her accepted my re arrangement request. And posted me with nice flowers after completed💐🌹🌹⚘ Strongly recommend to my friends and all 🥰 All the best Michelle.💗💗

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T Z
14/12/2021

Writing this on behalf of my friend. She received a great service by this florist, very fast and detailed oriented. Specially requested pink flowers, and was not disappointed! It was beautifully made and my friend greatly appreciated the attentiveness and service by this florist!

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Florence Lee
13/12/2021

Randomly click onto this website and find that the flower arrangement catches my sight. Given a try and managed to order but entered details wrongly. Luckily Michelle is helpful and friendly. Managed to get all rectified and the beautiful fresh flower wreath was delivered the same day too. Thank you Michelle.

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PeiQi C
08/12/2021

A very good, responsive and professional seller that response very fast on whatsapp message and able to meet urgent request/delivery.

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Doris Swee
07/12/2021

Great customer service! Michelle follows up and keeps me informed on delivery and even sent pictures of the wreath after it was completed. Most importantly, the flowers used were fresh and the arrangements was great. Highly recommended!

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aisyah ahmad
03/12/2021

Very nice and professional florist. They managed to prepare and deliver the wreath on the same day and keep me posted on every updates. Even follow up with me after 3 days. Highly recommended!

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aisyah ahmad
03/12/2021

Very nice and professional florist. They managed to prepare and deliver the wreath on the same day and keep me posted on every updates. Even follow up with me after 3 days. Highly recommended!

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Jeffrey Ng
30/11/2021

Experience was really pleasant. Owner is very responsive and even advised us on what to include in the card. Placed order at 2pm and arrive at 5pm. Really recommend to deal with her as it is fuss free

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Poh Bee Tong
26/11/2021

Order was fast and delivery was prompt. They are also very professional in their work. The wreath looked nice

Prompt response & immensely pleased with the service👍

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valerie li
15/11/2021

Michelle was ever so helpful. I placed my order whilst based in Australia. She was prompt to update me with the progress and even showed a draft of my condolences message before printing it. Highly recommended!

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Wan Jing
06/11/2021

The owner is very hands on and keep buyer posted on every step, from order placed to delivery. The final product is exactly the same as the pic on the website. Able to made same day delivery within a few hours, and the price is friendly too. Will patron again for other occasions in future.

Made a request at 2am this morning and Peaceful Wreaths humbly accomodated to prepare and deliver to the recipient. During last minute, we had an address chg for the delivery incurring an extra charge and vendor was too kind that they absorbed the charges. Tq Peaceful Wreaths🙏❣

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Jenny Ang
03/11/2021

I am very pleased with the professional manner in which Michelle provided. She is responsive. She patiently handled my query & guided me through my on-line order. Highly recommended!!!

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Sing Huat Ong
02/11/2021

Very good florist. Speedy and helpful! Nice flowers!

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Dean Ashton
31/10/2021

Very fast and efficient service. They followed up with me immediately after placing the order and notified me once the delivery had been made. Beautiful arrangement as well.

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Mike Ong
31/10/2021

Very friendly and helpful. A lot of florist shop advertised same day delivery but not true. I ordered on Sat 4pm and they delivered 9pm the same day. They even informed me the progress of their delivery. Very customer centric and highly recommended. Thanks Michelle for the arrangement.

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yong jiun hoe
27/10/2021

Excellent services, Michelle give good suggestion and she delivered with pride. Strongly recommend!!!

Prompt and thoughtful service with constant updates and check-ins. Michelle is really thorough and willing to go the extra mile. Thank you!

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Ah Gid
23/10/2021
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XUAN Esports
21/10/2021

I had called many florists that advertised same day delivery on Google Ad, but non is real. Only Peaceful Wreaths Florist practice what they preach. Order placed and delivered in less then 1hr. Nevertheless I will like to thank Michelle for her professional and efficient service. I highly recommend Peaceful Wreaths Florist to my friends.

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Amy L
21/10/2021

Very professional and attentive service from Michelle! I got updates along the way till the delivery is made, including whether I was fine with the card design.

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Michele Ruth
29/09/2021

Wonderful florist who responded very quickly. She was recommended by a friend and I have used her services twice and both were very pleasant and smooth. Would highly recommend her services! Thank you for the wonderful flower arrangement done and the prompt delivery..:)

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Eileen Ang
28/09/2021

A very nice experience ordering from peaceful wreaths, respond was really fast even I send them text at 11pm. Very patient to guide me through the details. Pictures are send to me to assure all right before deliver. Thumb up.

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Mary Nelson
24/09/2021

Ordered a beautiful heart shaped wreath last night from Peaceful Wreaths. Despite the late order, they did a beautiful wreath of roses and baby's breath and got it ready for delivery by morning. Thanks to Michelle and her team. I shared a pictute of the wreath with my family and friends who are overseas and they love it🥰💖. Thank you.

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Ryan Chong
21/09/2021

Michelle took the time to listen to my requirements for a simple and tasteful bouquet for a friend who had passed. The flowers were arranged promptly and convey a sombre condolence that were well received by his family. Michelle and Peaceful Wreaths Florist, thanks.

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Adeline Woo
20/09/2021

Amazing attention and service from Michelle. I placed order late in the evening during weekend and she was able to arrange delivery of the wreaths on the same night. Michelle also called to discuss options for better arrangements. Both wreaths look absolutely lovely.

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Karen Shui
15/09/2021

Had a usual florist to work with, but the florist was unable to help me do an urgent delivery over the weekends. My friend recommended Peaceful Wreath florist and they were able to do the delivery. The lady was very efficient and nice to work with too! Highly recommended! :)

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Sean Mark
14/09/2021

I have ordered several times from Michelle over the years. Prompt delivery and fast replies. Highly recommended.

Very professional in recommendation and service. Delivery was prompt and well received. Picture was taken and sent to me to confirm the delivery was in order. My recipient even call me to share their warming and professional service. This is a kind of service that you don't normally find in today businesses. Will not have second thought to engage their service again. Great Job Four Season.

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Fluffy Boy
11/09/2021
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Eleena Tan
11/09/2021

I appreciate the excellent service you provided.

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Kevin Lim
07/09/2021

Very prompt and friendly service from Michelle. Within hours of ordering, the flowers were delivered. Easy transaction and payment system, not to mention the efficiency of Peaceful Wreath.

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kevin yong
07/09/2021

I would like to commend Michelle for her efficient and helpful service. When I was trying to arrange a condolence wreath for a colleagues grandparent, Michelle was very patient and gave very useful feedback.

Excellent Service despite short notice for delivery. Great customer Service by Michelle. Michelle is a wonderful person that puts the interest of her customer first and is attentive to detail.

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Wenqi Yu
01/09/2021

The flower arrangement was very beautifully done. Thank you Michelle for your great effort and professionalism.

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ellain tan
01/09/2021

Thank you Michelle for the excellent service provided! You were the only Florist who could take our order late in the night. You were very responsive and attentive to our request and message for the recipient family. You too followup with pictures of the wreath before and after delivery. Best florist in Singapore! Appreciate greatly for your help and service rendered!

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Gerard Chia
01/09/2021

A group of us found out an old friend had passed at the last minute and Michelle helped us organise the wreath late in the night for delivery first thing the next morning. Totally responsive. Awesome and efficient service!

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Josephine Koh
06/08/2021

Great customer service by Michelle. She was patient, very prompt and was constantly in touch to ensure that my request was looked into. She even took a picture to show me the final look of the wreath which I ordered and updated me that it was on its way to the wake! Very happy with my experience and will definitely order from her again.

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TERRIS
30/07/2021