Order History
Peaceful Wreath Florist
Peaceful Wreath Florist

Terms & Conditions

Order Policy
Delivery Policy
Payment Modes
Cancellation & Refund
Substitution Policy
Feedback and Inquiry
Disclaimer
All orders placed online will receive an order reference number with an “Order In Process” acknowledgement via email. (To ensure that you will receive the email confirmation successfully, kindly include orders@peacefulwreaths.com.sg in your address book.
Any changes on the order or delivery information please email contactus@fourseasonflowers.com.sg or contact us at Tel: +65 8812 1442 at least 24 hours before delivery.

Due to an increase in cost of fresh flowers like Roses, Tulips, Lilies,etc in February, all affected orders placed for delivery between 1 to 14 Feb will be subjected to an increase in price.

Upon receiving your order, we will contact you for the price difference and seek for your advice to proceed with the order with the increased price or have the flowers replaced at the usual price.

Standard Delivery

We seek for your kind understanding that requests for specific delivery time or short time frame (10 – 12pm) cannot be guaranteed as it depends on the drivers’ delivery routes scheduled for that day.

Kindly call us at +65 8812 1442 for special arrangements*, surcharges may apply.

Redelivery

Please ensure that the recipient’s address is correct and that someone is available to receive the gift. In the event that the recipient is not around, the gift will be returned to office to arrange for another delivery date and time. A touch-up and re-delivery fee of $15 and/or up to 50% of the original selling price may be applicable.

Internet Banking

If you have an Internet banking account, you may choose to make your payment by doing a bank transfer to Four Season Flowers with the account information provided Credit or Debit Card / Paypal

We accept card payment via Visa and Mastercard or Paypal. You may choose to pay online through Paypal’s secured electronic payment gateway.

Cancellation

Cancellation of an order must be made 24 hours in advance before the delivery time for Singapore delivery; and 48 hours in advance for overseas delivery. Failing which, a cancellation fee of 50% of the selling price is chargeable.
Full purchase amount will apply if the order has been delivered.
Please email contactus@fourseasonflowers.com.sg or contact us at Tel: +65 8812 1442 at least 24 hours before delivery.

Refunds

Any refund on the order will be processed and completed approximately between 3 to 4 working weeks. Hence, it may not be reflected immediately on your up-coming card statement.

We understand that it is of utmost importance for your gift to be delivered on time; hence substitution with similar items of equivalent or higher value may occur when necessary.

Our florist will ensure substitutions would be done professionally without affecting the overall presentation.

Substitutions may occur in generic items such as:

  • Decorative Element (i.e. a specific basket, vases, plush toys)
  • Item of the hamper (i.e. chocolates, diapers, essences)
  • Seasonal fresh fruits
  • Colours of fresh flowers
We welcome your valuable feedback on our product and service quality. Please contact us through our contact form or call our phone

+65 8812 1442
Peaceful Wreath reserves the right to reject any order.
Peaceful Wreath is a wholly owned subsidiary of Four Season Flowers & Gifts.

Cart

No products in the cart.

Menu

Shop

closeangle-downellipsis-vshopping-bagchevron-down
Michelle

Michelle

Founder of Peaceful Wreath

I will be back soon

Michelle
Hi, I am Michelle the founder of Peaceful Wreaths. Click below to chat with me instantly.
Start Chat With Michelle
chat Need help?